MAGMA3C | SOFTWARE COMPANY
Call Center Solution Provider
Want to run your call center smoothly? MAGMA3C provides complete call center solutions in Pakistan give you everything in one place. You can easily manage your team, track calls, & improve customer service without any hassle. No missed calls, no confusion—just smart tools to help your business grow and keep customers happy.
ABOUT US
Software & IT Company
MAGMA3C is a software company based in Pakistan , offering digital solutions since 2010. Our services include website & app development , e-commerce development , digital media marketing, seo , content writing, lms development & call center solutions . We work with clients locally & internationally , focusing on delivering high-quality, reliable & result driven solutions. Our goal is to help businesses grow through digital transformation & digital products.
Our Services
Complete Call Center Setup
Everything you need to run your call center smoothly.
Cloud & On-Premise IP PBX systems
VoIP setup and SIP trunking
Business-grade IP phones
Reliable and fast connections
Easy to scale as you grow
Local support available
Smart Call Management
Make every call easier to handle.
IVR (Interactive Voice Response)
Auto attendants for faster routing
Call recording
Live call monitoring
Auto dialers & predictive dialers
Call queue management
Team Performance Tools
Help your agents work better and faster.
Multi-agent dashboard
Real-time analytics
Agent performance tracking
Easy role and access control
Quick call summaries
Shift and break monitoring
Customer Communication Made Easy
Connect with your customers on any platform.
WhatsApp integration
SMS and email support
Unified communication panel
Quick message templates
Multi-channel ticket handling
Conversation history tracking
CRM & ERP Integration
Keep everything connected and organized.
Connect with your CRM system
ERP system compatibility
Auto customer details popup
Call notes linked to contacts
Order & case tracking
Seamless workflow across tools
Security & Support System
Protect your data and help your customers.
End-to-end data security
Encrypted call records
Role-based access control
Multi-language support
Customer ticketing system
24/7 local technical support
Ayesha
I had no technical background, but Magma3C made everything easy. This software company explained each step clearly and delivered a beautiful eCommerce site
Bilal
We worked with Magma3C to build a custom learning management system (LMS). They’re the best software company with great technical skills & on-time delivery
Nida
Magma3c apply their seo strategies and grow my eCommerce business sames & growth
Hamza
They helped us to set up a complete call center . Everything works smoothly & perfectly
Usman
Enagol Ame
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Website & Mobile App Development
SEO (Search Engine Optimization)
Digital Media Marketing
Learning Management Systems (LMS)
Call Center Solutions
Web Hosting & Cloud Services
Absolutely! We simplify the process so you don’t need any technical knowledge. Our team explains everything in plain language and guides you at each step.
Yes! We provide post-launch support, updates, and maintenance. You can also sign up for ongoing support plans
Some results, like paid ads, can be seen quickly. Organic strategies like SEO and content marketing may take 2–3 months for noticeable growth, but they offer long-term value.
1. Complete Call Center Setup
2. Smart Call Management
3. Team Performance Tools
4. Customer Communication Made Easy
5. CRM & ERP Integration
6. Security & Support System
Yes , we provide complete call center solutions at affordable price all over pakistan